Features

A complete back office
for your agency

Everything you need to deliver reliable, predictable website maintenance — without the overhead of full-time technical staff.

Site Management

Every client site, under control

Add all your client websites to your OnSpot workspace. Each site gets its own plan, allowances, credential vault, and ticket history.

  • Add unlimited sites with custom plans
  • Track uptime with automated pings
  • Monitor microtask allowance usage per site
  • Encrypted WP Admin & hosting credential storage
  • Quick-action "New Microtask" per site
  • Client name, notes, and site history
1
Add unlimited sites with custom plans
2
Track uptime with automated pings
3
Monitor microtask allowance usage per site
4
Encrypted WP Admin & hosting credential storage
Microtask Engine

Standardized tasks. Reliable delivery.

Every microtask is predefined — no ambiguous scope, no runaway timelines. Pick from the catalog, fill in the template, and we handle the rest.

  • Searchable catalog with category filters
  • Structured ticket template (outcome, constraints, acceptance)
  • SLA tracking: review window + delivery window
  • Approve / deny workflow with deny reasons
  • Real-time status pipeline: New → Delivered → Closed
  • Email notifications at every status change
1
Searchable catalog with category filters
2
Structured ticket template (outcome, constraints, acceptance)
3
SLA tracking: review window + delivery window
4
Approve / deny workflow with deny reasons
Marketplace

When a microtask isn't enough

Need a landing page or video edit? Order directly from the marketplace. Fixed pricing, clear scope, and a gated review process before work begins.

  • Curated product catalog: Landing Pages, Video Edits
  • Dynamic intake forms per product
  • Review gating within 1 business day
  • Delivery timeline starts after approval
  • Order status tracking with comment threads
  • Pay with saved card or new card
1
Curated product catalog: Landing Pages, Video Edits
2
Dynamic intake forms per product
3
Review gating within 1 business day
4
Delivery timeline starts after approval
Team & Security

Built for real agency teams

Invite your team, set roles, and keep everything audited. Your agency workspace is isolated — no cross-tenant access, ever.

  • Role-based access: Owner, Admin, Manager, Member
  • Multi-user workspace with invite flow
  • Tenant isolation — no cross-agency access
  • Full audit log: logins, billing, status changes
  • Encrypted credential storage
  • Stripe-powered billing with dunning
1
Role-based access: Owner, Admin, Manager, Member
2
Multi-user workspace with invite flow
3
Tenant isolation — no cross-agency access
4
Full audit log: logins, billing, status changes

Ready to get started?

Add your first site today. No setup fees, no long-term contracts.